1. Terms of Service

By using the Cross-Border E-Commerce Profit Analyzer (the "Tool"), you agree to be bound by these terms. If you do not agree, please discontinue use of the Tool.

1.1 Account Registration

• Users must register with a valid email address and are responsible for all activity under their account.
• Users must keep their credentials secure. The Tool is not liable for losses caused by credential misuse.
• Sharing, lending, or renting accounts is prohibited.

1.2 Acceptable Use

• Do not use the Tool for any illegal activity.
• Do not attack, disrupt, or interfere with the Tool's operation.
• Do not scrape, decompile, or copy the Tool's code for commercial purposes.

1.3 Intellectual Property

All interface, code, and analysis models belong to the Tool operator. Platform names (Amazon, TikTok Shop, SHEIN, Temu, Mercado Libre, Shopee) and their trademarks belong to their respective owners and are referenced for descriptive purposes only. The Tool has no affiliation, endorsement, or partnership with these platforms.

2. Privacy Policy

We take your privacy seriously and process personal information in accordance with applicable laws, including China's Personal Information Protection Law (PIPL).

2.1 Information We Collect

• Registration: email, username, encrypted password;
• Profile: nickname, phone number, shipping address you voluntarily provide;
• Usage: product analysis data, saved products, AI reports, login IP, login time, operation logs;
• Device: browser type, language, access time (for optimization and security).

2.2 How We Use Information

• Provide registration, login, membership, and cloud sync services;
• Send necessary service emails (verification codes, password reset);
• Protect account security and prevent abuse;
• Improve product functionality (aggregated statistics only).

2.3 Storage and Security

• Passwords are stored using scrypt one-way encryption;
• All data transmission is encrypted via HTTPS;
• Data is stored on access-controlled servers accessible only to authorized personnel.
• Servers may be located outside mainland China (including overseas cloud nodes), which may involve cross-border transfer of your personal information. Such transfer occurs only to the extent necessary to provide the Tool's features, with encryption and access control applied. If you have concerns, please contact us via Section 4.

2.4 Sharing

We never sell your personal information. We only share it with your consent, as required by law, or to protect safety and legal rights.

2.5 Cookies and Local Storage

The Tool uses browser localStorage for language preference, login session, and local product data. No cross-site tracking occurs.

2.6 Your Rights

• Access and correct your information via the Profile Center;
• Export your data via "Export My Data";
• Delete your account and data via "Delete Account";
• Withdraw consent at any time by discontinuing use.

2.7 Minors

The Tool is intended for adults. We do not knowingly collect personal information from minors.

3. Disclaimer

• All profit estimates, cost analyses, shipping references, scores, and AI reports are estimates based on user-provided data and general industry models. They are for reference only and do not constitute investment advice, earnings promises, or guarantees.
• Shipping prices and transit times are based on public information and subject to change; actual quotes from freight forwarders prevail.
• Exchange rates are for reference only; actual settlement follows bank/platform rates.
• The Tool operator is not liable for losses caused by inaccurate user input, market changes, platform policy adjustments, or force majeure.
• The Tool has no affiliation with Amazon, TikTok Shop, SHEIN, Temu, Mercado Libre, Shopee. All trademarks belong to their respective owners.

4. Refund Policy

The membership service provided by this Tool is a virtual digital service delivered online. Under Article 25 of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, digital goods delivered online are not subject to the seven-day no-reason return rule. To protect your rights and avoid disputes, the following refund rules apply — please read them carefully before payment.

4.1 Cases eligible for a refund

• Unused — full refund: within 7 days of successful payment, provided the membership benefits have not been actually used (no member-only features used, no member data exported), you may request a full refund.
• Duplicate payment: if the same purchase is charged more than once due to network or payment errors, the duplicated amount will be refunded in full.
• Paid but not activated: if membership is still not activated within 24 hours after successful payment, a full refund will be issued after verification.
• Service unavailable: if core membership features are continuously unavailable for more than 72 hours due to causes attributable to the Tool and we cannot fix it within a reasonable time, a pro-rata refund for unused days will be issued.

4.2 Cases NOT eligible for a refund

• Membership benefits have already been actually used (member-only features used, member data exported, etc.);
• Requests made after activation for personal reasons, such as mistaken purchase, no longer needed, device or network problems, or misunderstanding of analysis results;
• Changes caused by force majeure, or by policy or data adjustments of third-party platforms such as Amazon;
• Account functions restricted due to violation of the Terms of Service.

4.3 How and when refunds are processed

• Submit your refund request via the contact details in Section 5, together with the order number and payment receipt;
• We will review and reply within 3 business days;
• Once approved, the amount is refunded to the original payment account (WeChat Pay / Alipay). Actual arrival time depends on the payment channel, typically 1–7 business days;
• The refund is calculated on the amount actually paid; discounts already applied are not recalculated.

4.4 Purchases by minors

Minors should purchase with the consent of a guardian. Purchases made without such consent may be refunded upon request by the guardian after verification.

4.5 Dispute resolution

If you disagree with the refund outcome, please contact us by email first. If no agreement is reached, you may file a complaint with the consumers association or market regulation authority where the operator is located, and we will cooperate in accordance with the law.

5. Contact Us

• Email: see "Contact Us" in the site footer
• We will respond within 15 business days (3 business days for refund requests).